Expert FM Consultancy Services
Your knowledgeable partner in navigating complex facilities management challenges
Supplier & Customer Relationships
People operating in an FM environment, recognise the importance of relationships but sometimes even the best of business relationships can be tested when different interests are being represented. It is so often a simple case of articulation and getting the language right. Ian specialises in smoothing the path for both supplier and customer, by helping to demonstrate the reasoning for proposed change and bringing hands on experience and case studies to help Facilities professionals on ‘both sides of the fence’ to feel confident in taking the next steps together in their partnership.
Restoring Failing Contracts
It takes somebody who has worked at ground level to sometimes understand the practical, logical and often emotive reasons why something is broken. It is often the case that those working within an organisation are, through no fault of their own, unable to see the wood for the trees as a result of their own business demands, work pressures and deadlines. H Box, parachute in specialists who can ‘unpick’ the perceived problems in a contract which may be regarded as failing. With the benefit of neutrality, the issues are often easy to spot and moreover entirely resolvable. Ian has worked on a multitude of contract retentions in his career, increasing profitability and securing a future for some which were thought to be irrecoverable. There is a solution to everything!
Strategic Facilities Management Consultancy
It is widely known and appreciated that as FM grows as an industry, many non-FM organisations recognise the need to give their facilities, assets and buildings portfolio the attention it deserves. So a good place to start is to develop an FM Strategy and it’s ok if the in house knowledge and experience doesn’t exist, H Box can help. Whether it’s the planning process, the content itself for your strategy or the delivery of the output, H Box are here to guide you and your organisation through the necessary steps. Many client organisations have either never developed such a strategy or if they had one, they have possibly outgrown it and H Box can provide the strategic support and advice to define and implement those next steps. Afterall, a robust FM Strategy for your organisation is crucial to ensuring the business objectives are met and your Corporate Real Estate plan is set to succeed.
Team Workshops & Learning Packages
Package 1 – An introduction to Facilities Management
- Definition of FM and what it means.
Package 2 – Contract Management
- Skills of a great Contract Manager
- Contract Management Definition
- Before and After Contract Award
- Key factors to a Contract
- Types of Contracts
- Why do contracts fail?
- Important Contract Provisions
- Specifications and Service Levels
Mobilisations
The mobilisation is an imperative time to set up any contract for success for both parties and provides the opportunity for all stakeholders to ensure that the resourcing, training, systems, processes and governance are in place to enable full service delivery from the go live date.
For a mobilisation to be truly successful, positive and honest engagement between supplier partner and client organisation is essential and facilitation of this is something H Box deliver with ease.
Contact us
Get in touch today for a no-obligation chat to find out more about how we can help your facilities management company.